About Us

Our Milestones

Established in 2009, Complete have a vast amount of experience in delivering high-end online solutions, helping both small and large businesses to build a successful online presence. Our team of digital professionals specialise in web design, SEO and digital marketing, keeping our clients at the top of their game in an ever-changing digital world. Over the years, we have built an enthusiastic and innovative team of creatives. Previously situated in Lytham St Annes, we have continued to expand and grow, building a solid reputation as one of Blackpool’s top digital marketing agencies.

Complete was founded in 2009 by Managing Director, Tom Smith – previously the Head of Web Development at a large marketing agency in Preston. Tom decided that it was about time to create a digital marketing agency that offered a complete service from concept to completion. And so, Complete was born.


In 2011 Complete outgrew its office in Blackpool Town Centre and moved to new offices on The Crescent in St Annes.

Reached 200 clients

In just six years, Complete have managed to provide web design solutions, creative branding and effective online marketing strategies to 200 clients in Lancashire and across the North West.


As the business continues to evolve, everybody at Complete decided that it was time for a change. So we got our thinking caps on and did a full brand refresh including a new website, new stationery and even new offices.


It’s our 10th birthday, and what a great 10 years we’ve had. Complete continues to grow from strength to strength, working on over 2000 projects and with over 350 current clients. In 2019, our team relocated once again to new offices at Business First in Blackpool, Lancashire. Our new location is easily accessed from the motorway and has plenty of parking for our client meetings.


Our aim has always been to work closely with our clients to deliver creative, bespoke online solutions that will not only match their budget but also exceed expectations. We provide long-term support and digital marketing solutions for businesses in Blackpool, Lancashire and the North West area, helping businesses to reach new levels of success. At Complete, we research, plan, design and build your online presence, offering a complete service from start to finish.
To help clients achieve their most ambitious marketing goals and strategic objectives
We manage our clients’ expectations with integrity
To deliver the highest levels of professionalism and experience, providing businesses with the tools they need to succeed
To be innovative, reliable and exceed customer expectations
We always deliver our projects on time and within budget
To provide creative solutions and timely, responsive services
We measure success for our clients through increased sales, awareness or other mutually agreed criteria
We are committed to maintaining a positive and rewarding environment in which we can accomplish our mission

Proudly working with

We pride ourselves on working closely with our clients, developing effective digital marketing solutions for businesses in Lancashire and the wider North West area.

The proof of our success lies within our results, whether that be increased conversions, visibility or brand interaction.